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Post by laura 840 on May 27, 2005 12:17:25 GMT -5
HELP!
It says I need an activation key once I log in to now access the boards (I had to log out to write this!). I have clicked their link to receive an activation key SEVEN times in the last two days ... still no key has been sent to my email addy!
:-(
Please help!
laural840
THANKS
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Post by ohmama on May 27, 2005 14:22:30 GMT -5
Laural,
I had a problem with this too. It took 3 times with 3 different activation numbers for me to get on! What a pain, I'm glad you are not giving up.
Request a new activation number and then don't click on it but instead type it in when you try to log on. I don't know what else to suggest. Mayleng is our computer genius so I'm sure she will come up with something if that doesn't work.
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Post by Mayleng on May 27, 2005 14:35:39 GMT -5
Laura, if you have an AOL account, AOL will not allow them to send you the activation key.
Do you have another email address? Use that email address. When it asks you for the activation key, there should be a message asking if you changed your email address. Don't use an AOL address.
If you have problems let me know.
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Post by Laura 840 on May 27, 2005 15:13:16 GMT -5
Laura, if you have an AOL account, AOL will not allow them to send you the activation key. Do you have another email address? Use that email address. When it asks you for the activation key, there should be a message asking if you changed your email address. Don't use an AOL address. If you have problems let me know. yes well, that's the rub.... All I have is an AOL addy - no other.... so now what, can someone get me and activation key? I didn't have this problem when I logged on originally (over a year ago...) Any suggestions? |
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Post by Mayleng on May 27, 2005 20:11:54 GMT -5
Laura, you can get a hotmail account free. Just go to www.hotmail.com and get an email address and use that. When you have done that, try and log in and click change of email address. A new activation code will be sent to your new email address. |
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Post by laural840 on May 28, 2005 11:55:31 GMT -5
I'm In!!!! Thanks!
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Post by Mayleng on May 28, 2005 12:49:03 GMT -5
Glad you are in Laura.
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Post by dhorst on Jun 18, 2005 11:04:51 GMT -5
Hi,
I'm trying desperatly to get back in after the update. I can't get a new activation code sent to me. I made an account with hotmail, but this site won't let me change my email. After I sign in, it insists I put in the activation code - which I don't have. horstbd@hotmail.com
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Post by Edumom on Jun 18, 2005 15:38:24 GMT -5
dhorst, you need to check your hotmail horstbd@hotmail.com for an email with the activation key number. I have changed your email addy in your profile to the hotmail.com address. And get the latest activation code email.
Mayleng
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Post by dhorst on Jun 20, 2005 9:23:28 GMT -5
Mayleng,
Thanks so much for your efforts, I really appreciate it. But I haven't received an activation code at horstbd@hotmail.com either. This is truly frustrating. I can't get in the other other proboard I'm involved in either. (ADHD Support).
Anything else I can try?
dhorst
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Post by Mayleng on Jun 20, 2005 10:20:33 GMT -5
dhorst, did you check your junk mail in hotmail to see if the activation email was sent there?
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Post by dhorst on Jun 21, 2005 9:20:27 GMT -5
Mayleng
Yes, I did check it. I had one message from some doctor offering to get me meds at a discount price! But that is it. I just checked it again today and nothing.
Thanks for your time and effort.
Horst
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Post by Mayleng on Jun 21, 2005 18:53:48 GMT -5
Horst, it could be that your computer's security is set too high. Maybe you can try lowering it and see if the activation email gets through. Also you need to try and register again, and then check hotmail for the activation code. It is only when you try to register then the system will send you an activation email.
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